General theoretical knowledge of aviation and aviation regulations
Aviation terminology, theory of flight, passenger distribution, areas of operation, meteorology
General security aspects in aviation, including awareness of the provisions laid down in Regulation (EC) No 300/2008

Aero-medical aspects and first aid, the physological effects of flying with particular emphasis on hypoxia, oxygen requirements

Inflight medical emergencies and associated first-aid

The use of the appropriate equipment including first-aid kits and emergency medical kits and their contents

Aspects of personal health for Flight Attendants

Information about Survival in Water, Survival in Desert, Survival in the Jungle, Survival in the Polar Region and a Questionnaire

After an introduction to Crew Resource Management you will find the following subtopics:

Self assessment, attitudes and behavior, human error and reliability, human performance and limitations and communication.

In the practical training course these topics will be looked at closer.

Duties and responsibilities of cabin crew during operations  and the need to respond promptly and effectively to emergency situations

The definition and handling of Dangerous Goods.

According Commission Regulation (EC) No 859/2008 of August 2008, Annex III, Subpart O - Cabin Crew, OPS 1.1005 and EU-OPS Part CC of April 2012 in accordance with the applicable ICAO Technical Instructions.