General theoretical knowledge of aviation and aviation regulations
Aviation terminology, theory of flight, passenger distribution, areas of operation, meteorology
General security aspects in aviation, including awareness of the provisions laid down in Regulation (EC) No 300/2008
Aspects of personal health for Flight Attendants
After an introduction to Crew Resource Management you will find the following subtopics:
Self assessment, attitudes and behavior, human error and reliability, human performance and limitations and communication.
In the practical training course these topics will be looked at closer.
Duties and responsibilities of cabin crew during operations and the need to respond promptly and effectively to emergency situations
The definition and handling of Dangerous Goods.
According Commission Regulation (EC) No 859/2008 of August 2008, Annex III, Subpart O - Cabin Crew, OPS 1.1005 and EU-OPS Part CC of April 2012 in accordance with the applicable ICAO Technical Instructions.